Our Customer
We make the clothes, but our customers bring them to life.
Over the past five-plus decades, millions of people from all walks of life have found something to love at New Look. Inclusivity has been at the heart of what we do since the very beginning and as one of the very first high street brands to offer a comprehensive curve range (that doesn’t compromise on style), as well as kids, menswear, and maternity, we’re all about fashion for every body.
Don't just take our word for it.
Launched in 2022 our Sk collection Listens Programme enables our customers to provide direct feedback, building valuable local relationships and providing us with invaluable insight.
“Sk Collection Customer Service is the best I have had in the retail industry. So much so, that I will now only buy clothes online from Sk Collection, so it certainly pays off to treat people well. Your staff are understanding, kind, flexible and very helpful. What more could you ask for!”